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Terms and Conditions

Last updated: March 20, 2026

1. Introduction

Welcome to Learnable ("we," "our," "us," or "the Company"). These Terms and Conditions ("Terms") govern your access to and use of the Learnable platform, including our website, mobile applications, and related services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

2. Acceptance of Terms

By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the modified Terms.

3. Description of Service

Learnable is an AI-powered educational platform that provides personalized learning experiences, including but not limited to:

  • AI-powered tutoring and explanations
  • Document processing and analysis
  • Practice exams and assessments
  • Learning session management
  • Content generation and study assistance

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.

4. User Accounts

To access certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account
  • Not share your account credentials with any third party

You must be at least 13 years of age to use the Service. If you are under 18, you represent that you have obtained parental or guardian consent to use the Service.

5. Payment Terms and Subscriptions

Certain features of the Service may require payment of fees. By purchasing a subscription or making a payment, you agree to:

  • Pay all fees associated with your subscription in accordance with the pricing terms presented at the time of purchase
  • Provide valid payment information through our third-party payment processor (Stripe)
  • Authorize us to charge your payment method for all applicable fees
  • Understand that fees are charged in advance on a recurring basis (monthly or annually, as applicable)
  • Accept that all fees are non-refundable except as required by applicable law or as explicitly stated in our refund policy

Subscriptions will automatically renew unless cancelled before the renewal date. You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of the current billing period. We reserve the right to change our pricing with 30 days' notice to existing subscribers.

6. Intellectual Property Rights

The Service, including its original content, features, functionality, design, logos, trademarks, and software, is owned by Learnable and protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial educational purposes.

You may not:

  • Copy, modify, distribute, sell, or lease any part of the Service
  • Reverse engineer or attempt to extract the source code of the Service
  • Remove any copyright, trademark, or other proprietary notices from the Service
  • Use our trademarks, logos, or brand features without our prior written consent

7. User Content

You retain ownership of any content you upload, submit, or create through the Service ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and sublicensable license to:

  • Use, store, reproduce, modify, and process your User Content to provide and improve the Service
  • Share your User Content with third-party service providers (such as AI service providers) necessary to deliver the Service
  • Display your User Content in connection with the Service

You represent and warrant that:

  • You own or have the necessary rights to all User Content you submit
  • Your User Content does not infringe upon the rights of any third party
  • Your User Content complies with all applicable laws and regulations
  • Your User Content does not contain any harmful, illegal, or prohibited content

We reserve the right to remove any User Content that violates these Terms or that we determine is harmful, offensive, or inappropriate, without prior notice.

8. Prohibited Uses

You agree not to use the Service:

  • For any unlawful purpose or to solicit others to perform unlawful acts
  • To violate any international, federal, provincial, or local regulations, rules, or laws
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
  • To submit false or misleading information
  • To upload or transmit viruses or any other type of malicious code
  • To collect or track the personal information of others
  • To spam, phish, pharm, pretext, spider, crawl, or scrape
  • For any obscene or immoral purpose
  • To interfere with or circumvent the security features of the Service
  • To attempt to gain unauthorized access to the Service, other accounts, or computer systems
  • To use the Service in any manner that could damage, disable, overburden, or impair our servers or networks

9. AI-Generated Content

The Service uses artificial intelligence to generate content, explanations, and responses. You acknowledge and agree that:

  • AI-generated content may contain errors, inaccuracies, or incomplete information
  • You should verify important information independently and not rely solely on AI-generated content
  • AI-generated content is provided "as is" without warranties of any kind
  • We are not responsible for any decisions made based on AI-generated content
  • AI-generated content should not be used as a substitute for professional advice, including but not limited to legal, medical, or financial advice

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LEARNABLE, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your use or inability to use the Service
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from the Service
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Service
  • Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, transmitted, or otherwise made available through the Service

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF OR ANY INABILITY TO USE ANY PORTION OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED CANADIAN DOLLARS (CAD $100), WHICHEVER IS GREATER.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you. In such cases, our liability will be limited to the fullest extent permitted by applicable law.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
  • Warranties that the Service will be uninterrupted, timely, secure, or error-free
  • Warranties that the results obtained from the use of the Service will be accurate or reliable
  • Warranties that any defects in the Service will be corrected

No advice or information, whether oral or written, obtained by you from us or through the Service shall create any warranty not expressly stated in these Terms.

12. Indemnification

You agree to defend, indemnify, and hold harmless Learnable, its directors, officers, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:

  • Your use of and access to the Service
  • Your violation of any term of these Terms
  • Your violation of any third-party right, including without limitation any copyright, property, or privacy right
  • Any claim that your User Content caused damage to a third party

13. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including but not limited to:

  • Your breach of these Terms
  • Your violation of any applicable law or regulation
  • Your engagement in fraudulent, abusive, or illegal activity
  • Extended periods of account inactivity

Upon termination, your right to use the Service will immediately cease. You may also terminate your account at any time by contacting us or using the account deletion feature in your account settings. All provisions of these Terms that by their nature should survive termination shall survive termination, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Canada and the province in which Learnable operates, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located in Canada for the resolution of any disputes arising out of or relating to these Terms or the Service.

If you are a resident of Quebec, the Civil Code of Quebec applies to these Terms, and any disputes will be resolved in the courts of Quebec.

15. Dispute Resolution

Before filing a claim, you agree to try to resolve the dispute informally by contacting us at no-reply@trylearnable.com. We will attempt to resolve the dispute within 30 days of receiving your notice.

If we cannot resolve the dispute informally, you agree that any disputes arising out of or relating to these Terms or the Service will be resolved through binding arbitration in accordance with the Arbitration Act of Canada, except that you may assert claims in small claims court if your claims qualify. You waive any right to a jury trial and agree to conduct arbitration on an individual basis and not in a class, consolidated, or representative action.

16. Severability

If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. The invalid or unenforceable provision will be replaced with a valid provision that comes closest to the intent of the original provision.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Learnable regarding the use of the Service and supersede all prior agreements and understandings, whether written or oral, relating to the subject matter of these Terms.

18. Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If we waive any right or provision, such waiver will only apply to the specific instance and will not affect our ability to enforce such right or provision in the future.

19. Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. We may freely assign or transfer these Terms without restriction.

20. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: no-reply@trylearnable.com